Last updated: May 2026

Japan Horizons ("we," "our," or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website japanhorizons.com or use our services.

We comply with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the French Data Protection Act (Loi Informatique et Libertés).

1. Data Controller

The data controller responsible for your personal data is:

Japan Horizons

Ivry-sur-Seine, France

2. What Personal Data We Collect

We may collect the following categories of personal data:

Information you provide directly:

Jonathan Bardavid

Email address : japanhorizons@outlook.com

Phone number : +33 6 98 87 41 55

Travel dates and preferences

Budget and trip requirements

Any additional information you share through our contact forms or during consultations

Information collected automatically:

IP address

Browser type and version

Device type and operating system

Pages visited and time spent on our website

Referring website or source

Cookies and similar tracking technologies (see our Cookie Policy for details)

3. How We Use Your Data

We use your personal data for the following purposes:

To provide our services:

Designing and organizing your Japan travel itinerary

Communicating with you about your trip

Processing bookings and reservations on your behalf

Providing customer support before, during, and after your trip

To improve our website and services:

Analyzing website traffic and usage patterns

Improving website functionality and user experience

Developing new services and content

To communicate with you:

Responding to your inquiries and requests

Sending trip-related updates and confirmations

Sending our newsletter (only with your explicit consent)

To comply with legal obligations:

Meeting accounting and tax requirements

Responding to lawful requests from public authorities

4. Legal Basis for Processing

Under the GDPR, we process your personal data based on the following legal grounds:

Contractual necessity: Processing is necessary to provide the travel services you have requested.

Consent: When you subscribe to our newsletter or accept non-essential cookies.

Legitimate interest: To improve our website, prevent fraud, and ensure the security of our services.

Legal obligation: To comply with applicable laws and regulations.

5. How We Share Your Data

We do not sell, rent, or trade your personal data to third parties.

We may share your data with:

Travel partners and suppliers: Hotels, ryokan, transport providers, and tour operators in Japan, solely to fulfill your booking and deliver the services you have requested.

Payment processors: To process payments securely.

Analytics providers: Such as Google Analytics, to help us understand how our website is used (data is anonymized where possible).

Legal authorities: When required by law or to protect our legal rights.

All third parties with whom we share data are required to handle your information in accordance with applicable data protection laws.

6. International Data Transfers

As we organize travel to Japan, some of your personal data may be transferred to service providers located outside the European Economic Area (EEA), including in Japan. Japan has been granted an adequacy decision by the European Commission, meaning it provides an adequate level of data protection.

Where data is transferred to countries without an adequacy decision, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:

Client data (bookings, itineraries): 5 years after the completion of your trip, in accordance with French commercial law requirements.

Contact form inquiries : 2 years after your last communication with us.

Cookie dat a: See our Cookie Policy for specific retention periods.

After these periods, your data is securely deleted or anonymized.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of access: You can request a copy of the personal data we hold about you.

Right to rectification: You can ask us to correct inaccurate or incomplete data.

Right to erasure: You can request that we delete your personal data, subject to legal retention requirements.

Right to restriction: You can ask us to restrict the processing of your data in certain circumstances.

Right to data portability: You can request your data in a structured, commonly used format.

Right to object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.

Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at: contact@japanhorizons.com

We will respond to your request within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the French data protection authority:

CNIL (Commission Nationale de l'Informatique et des Libertés)

3 Place de Fontenoy, TSA 80715

75334 Paris Cedex 07

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. These measures include encrypted communications (SSL/TLS), secure data storage, and access controls limited to authorized personnel.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Japan Horizons

Email: japanhorizons@outlook.com

Website: www.japanhorizons.com